Returns

ALL SALES ARE FINAL
 
ALL ORDERS ARE GUARANTEED IN CASE OF DEFECT OR DAMAGE WITH A FULL REPLACEMENT, OR REPLACEMENT OF DEFECTIVE OR ABSENT PARTS.
 
Due to the nature of the product, returns are not accepted.
 
As soon as you receive your order, be sure to check over all items.  We work really hard to make sure that all of the enclosures are in the DVD case, along with the DVD disk, but we are human, and mistakes do happen. 
 
You must notify Jane Jones via email if there are any problems that need to be resolved.   (If you do not have her email address, then click here to contact Jane at JaneJonesArtist.com.
 
All issues should be addressed within 10 days of receipt of the products.